The first ever intake you have with a massage client can set the tone for your entire therapeutic relationship. How can you open up lines of communication and get plenty of useful information to boot? Here’s how I go about it:
One thing you’ll notice is that I’m… really thorough. My initial interview can take about 5-10 minutes, and that’s completely on purpose. I want that client to get on the table with no questions about whether its okay for them to speak up, or whether they can ask for changes to be made. I want them to feel like they had a chance to really explain what their unique needs are, and to know that I heard them.
And, I want them to feel like the expert in the room. Sure, I know a lot about bodies in general, but they’ve known their body for their whole life! What can I do to let them know that I value them as a source of information? That I don’t have psychic hands, and that I need their feedback? I’ll talk more about this in a future video about communication on the table, but I’d love to hear how you go about it. How do you empower your clients and let them know that they’re in the driver’s seat?